Innovation Report 2020
Mary Byers, CAE, author of Race for Relevance: 5 Radical Changes for Associations, partnered with Loyalty Research Center, a market research firm committed to helping associations understand member loyalty and identify opportunities, to develop a clearer understanding of the state of association innovation today. The resulting white paper includes:
- How association professionals view the concept of innovation
- Perception of the current ability to innovate
- Barriers or constraints to innovating in their organizations
Research was conducted in the summer of 2020, when COVID both forced innovation and served as a tailwind to encourage it.
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